Legal

Countdown Terms and Conditions

Read the countdown terms and conditions for Countdown Builder — the agreement that governs your use of our email and website countdown timer service, plans, and features.

Countdown Terms and Conditions

Welcome to Countdown Builder ("the Service"). These countdown terms and conditions ("the Terms") form a binding agreement between you and Countdown Builder. By accessing or using the Service, you agree to comply with and be bound by the Terms. If you do not agree to these terms, please do not use the Service.

Changes to Terms

Countdown Builder reserves the right to modify, suspend, or terminate the Service or any part of it at any time without notice. We may also change or amend these Terms from time to time at our discretion. It is your responsibility to check these Terms regularly to ensure that you are aware of any changes. If you continue to use the Service after we publish updated Terms, you accept the changes.

Plans, Free Access, and Billing

The Service offers a free plan and paid plans. The fees, view limits, and included features for each plan are described on our pricing page and may change as the Service evolves. Paid plans renew automatically for the billing period you select (monthly or yearly) until you cancel. You may cancel at any time from your account settings; cancellation stops future renewals but does not refund the current period. Prices exclude applicable taxes, which you are responsible for paying where required by law.

Your Account and Registration

To use certain features of the Service, you may need to register for an account and provide an email address and other basic information. You agree to provide accurate, current, and complete information and to keep it up to date. You are solely responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other security breach.

Acceptable Use

You agree to use the Service in compliance with all applicable laws and regulations. You will not:

  • Use the Service to send timers in unsolicited email or otherwise support spam.
  • Use the Service to infringe the rights of any third party.
  • Interfere with or disrupt the Service or its infrastructure, or bypass any usage limits or security measures.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service.
  • Resell or sublicense access to the Service without our prior written consent.

Intellectual Property

The Service and its original content, features, and functionality — including timer templates, designs, and generated embed code — are owned by Countdown Builder and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not copy, reproduce, or distribute any part of the Service without our prior written consent.

You retain all rights to the content and images you upload to the Service. You grant us a limited license to host, store, and process that content solely as needed to provide the Service to you.

Third-Party Platforms

The Service is designed to work with third-party email marketing platforms and websites. Those platforms are independent of us, and we do not control them. Their terms, availability, and image-handling behavior (including caching and privacy features such as Apple Mail Privacy Protection) may affect how your timers display. We are not responsible for the actions or policies of third-party platforms.

Communications

By creating an account, you agree that we may send service-related communications to your email address from time to time. These may include notices about plan changes, security alerts, and updates to these Terms. You may opt out of non-essential communications at any time.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Countdown Builder disclaims all warranties of any kind, whether expressed or implied, including warranties of merchantability, non-infringement, and fitness for a particular purpose. We do not warrant that the Service will be error free, uninterrupted, secure, or free of harmful components, or that any product, service, or feature will meet your expectations. Statements about features and uptime are for general information and do not create guarantees.

Limitation of Liability

In no event shall Countdown Builder or its suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Consequential damages are excluded even if we have been advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising from or relating to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred U.S. dollars (USD $100) if you have not paid us in that period.

Indemnification

You agree to indemnify and hold harmless Countdown Builder and its affiliates, officers, and employees from any claim or demand, including reasonable attorneys fees, arising out of your use of the Service, your content, or your breach of these Terms.

Privacy and Personal Data

Your privacy matters to us. Our collection and use of personal data — such as your email address, account information, and timer analytics — is described in our Privacy Policy. By using the Service, you consent to that processing. If you use the Service to send emails to people in the EU, UK, or elsewhere with similar laws, you are responsible for having a lawful basis to process your subscribers' personal data.

Termination

Countdown Builder may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. You may stop using the Service at any time. After termination, timers you have embedded in sent emails may stop rendering, and we may delete your account data after a reasonable retention period.

General

These Terms constitute the entire agreement between you and Countdown Builder regarding the Service and supersede any prior agreements. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a right is not a waiver of that right. Questions about these Terms? Contact us at [email protected].

Last updated September 9, 2026